Privacy Policy

Here at EJS Locksmith Services we are committed to protecting and maintaining the privacy of our visitors to our webpages  or communicating with us.  

This Privacy Policy sets out what happens to personal data that you choose to provide to EJS locksmith services, or that is collected from you whilst you visit this site. EJS Locksmith Services Privacy Policy should be read in conjunction with our terms of website use.

The type of personal information we collect.

We currently collect and process the following information:

Personal identifiers, contacts and characteristics

  • Name
  • Contact details – telephone number, email address, home/work address or any other information provided to us when you communicate with us electronically.
  • Identity verification – see LIA statement.

Please note: Legitimate Interest Assessment (LIA) we will carry out identity verification as proof of address and access rights which must be verified for some work carried out; for example, entering a locked premises 

  • IP address/cookie identifier
  • Website user statistics

Please note: Within our website you mind find links to third party websites. These websites should hold their own accessible privacy policies for you to check. We do not accept any responsibility or liability of any kind for their policies, as we have no control over them.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Request for a quote for works to be carried out
  • Verification of identification prior to works being carried out
  • On completion of works carried out

We use the information that you have given us in order to

  • Provide information relating to our services, products or website that is requested by you.
  • Provide information of product that may be of interest to you.
  • To meet our contractual agreements made with you.
  • To notify you of any changes made to services, product or website.

We may share this information where applicable to any member of our company, this includes our subsidiaries.

We may also be needed to disclose personal information to third parties:

  • When we are legally required to disclose your information
  • To assist in fraud reduction and minimise credit risks

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected]

(b) We have a contractual obligation.

(f) We have a legitimate interest.

Access to information

All individuals have the right to access personal information that is held about them, therefore should you wish you can request a copy of any information that we hold about you. Please note that any request for this information may be subject to payment of £10 to cover administration costs.  Please contact [email protected] if you wish to make a request.

Contacting Us 

Should you have any queries or questions relating to this Privacy Policy then please click the button below to visit our contact page.